Think you have what it takes to help run TSS – The Smoke Shed? We’re looking for dedicated and passionate players to join our staff team.
If you believe you can handle the responsibilities and contribute positively to our community, read on to see if you meet the requirements:
1) In-Depth Game Knowledge
• Comprehensive understanding of game mechanics.
• Familiarity with common issues.
2) High Activity Levels
• Regularly active and engaged in the game.
• Regular presence on Discord to assist and interact with the community.
3) Discord Proficiency
• Experience or willing to learn Discord’s features and functionalities.)
• Ability to navigate and moderate through the game feeds.
4) Support Ticket Management
• Willingness and capability to monitor and respond to support tickets.
• Flexibility to handle support requests during peak and off times.
• Good organizational skills to track and manage multiple tickets simultaneously.
5) Availability for Support
• Willingness to collaborate with other staff and admins to provide the best support possible.
• Quick thinking and problem-solving skills to address player issues.
• Patience and empathy when dealing with frustrated or upset players.
6) Communication Skills
• Strong written communication skills.
• Professional and respectful interaction with players and team members.
7) Confidentiality
• Ability to keep sensitive information and items confidential.
• Understanding of the importance of discretion within the staff and admin teams.
Life and Gaming
We understand that life happens and sometimes you don’t have a lot of time to spend on Discord or the Game itself but that is totally okay! As we always say is that Life comes Before games!
Do you think you have what it takes?
Please open a support-ticket on Discord and tell us why we should choose you. We appreciate every applicant and will take our time to find a good fit for both parties involved.
Greetings from,
Admin team.